Operations Assistant

About the Role

The Role We’re looking for a proactive, highly organized Operations Assistant to support day-to-day operations across our distributed team. You’ll own general administrative work, team logistics, and gifting for our internal team, extended team, and clients. You should be resourceful, detail-oriented, and comfortable taking ownership with minimal direction.

Responsibilities & Tasks

• Own scheduling, research, documentation, and general administrative tasks.
• Maintain internal trackers, records, and operational information.
• Coordinate purchasing, vendors, shipping, expenses, and reimbursements.
• Support onboarding, team logistics, and ad hoc requests.
• Own gifting operations across our team and clients.
• Source gifts and manage ordering, personalization, shipping, and delivery.
• Track gifting budgets, recipient information, orders, and vendors.
• Anticipate needs and drive tasks through completion.

Qualifications & Requirements

• 3+ years in administrative support, operations, or a similar role.
• Excellent organization and attention to detail.
• Strong written and verbal communication.
• High ownership, reliability, and follow-through.
• Strong research and problem-solving skills.
• Ability to work independently in a fast-moving environment.
• Good judgment when handling sensitive information.
• Experience in a startup, technology company, or distributed team.
• Experience with gifting, vendors, purchasing, or logistics.
• Familiarity with Google Workspace, Slack and project management tools.
• Comfortable using AI tools to work faster and automate repetitive tasks.